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Staff Development

It's important that staff in marketing and customer facing roles are up to date on a range of topics from Data Protection to social media and digital advertising.

​We run CPD marketing and customer service workshops on your premises to support your staff development programme. All sessions can be tailored to your organisation's needs, with flexible delivery to suit your working hours.

Enquire about Staff CPD

Managing Social Media

​Social media is an integral part of any marketing activity, and understanding the complexities of this media is key to an effective social media strategy. 
CPD training in using social media for marketing can be delivered one to one or in a workshop session at your premises.
​The 1.5 hour workshop covers:
  • Content Creation - Do's and Don'ts
  • FaceBook, Instagram, Twitter and LinkedIn
  • Social Photos and Video
  • Marketing Automation
  • Strategy and Planning

Who should attend?
  • Staff with responsibility for posting on social media
  • Marketing staff
  • Managers who need an overview
Booking Enquiry

Outstanding Customer Service

This 1 hour workshop is designed to train supporting staff on excellent customer service skills when delivering apprenticeships and work based learning.
It is aimed as assessors, administrator and support staff who have direct contact with learners and/or employers. 

The 1 hour session is delivered at your premises and covers:
  • The importance of good customer service in a business context
  • What makes good and bad customer service
  • Best practice in training delivery
  • Creating a customer service charter
​
I found the presentations to staff on the importance of their customer facing skills and how they can influence the success of a business to be very professionally delivered. Chris Hewlett, MD, Haddon Training
Constructive information, clear delivery. 
Great session, thank you. 
Doncaster College Delegates
Booking Enquiry

Marketing for Head Teachers, Principals and Governors

​Head Teachers, Principals, Senior Management and Governors all need some knowledge of marketing and communications. From key messages to competitor analysis, this workshop will cover why marketing is important and the basics that every leader should know.

​The 1.5 hour session is delivered at your premises and covers:
  • Why Market?
  • Marketing Basics 
  • Key Messages
  • Marketing on a Budget
  • Planning for Growth
  • Essentials of a Marketing Plan​
Booking Enquiry

m: 07958 021215  t: 01225 892496 e: amanda.jane.woods@icloud.com  ajwmarketing.co.uk ©Amanda Woods 2019
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